Great spaces, happy tenants.
Paying your rent.
Pay your rent to us only, by mobile money or bank, never cash to our staff.
Your rent is due on the day written in your tenancy form.
Your deposit.
If you are a new tenant, your deposit is paid to us and kept in a separate account. We use it only for what your tenancy allows (unpaid rent, damage, legal costs), and the rest goes back to you.
If you were already living in the building, the landlord keeps the deposit already held and gives it back to you.
The tenancy in plain words
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Repairs
Tell us by phone or WhatsApp if something is broken or unsafe, and we arrange a trusted contractor. You pay in full for damage you cause, as soon as the repairs are done. If you do not, it is taken from your deposit.
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Electricity, water and garbage
Your share is charged at cost, with no markup. We use the meter reading. If your unit has no meter, we agree a fair share or a fixed amount with you.
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Rent paid ahead
If you pay rent ahead, we hold it in a separate account, like deposits, and pay it to the landlord month by month on the 1st. Months that have not started stay there. If you leave early, the months you paid for and did not use go back to you under your tenancy form, with no fee on them.
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If you do not pay
We remind you, call you and visit you, then send a written notice. If it must go to court, the landlord says YES first and the case is in the landlord’s name. We never lock a tenant out. Any late fee is written in your tenancy form.
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If we disagree
We talk first, then a mediator we both accept, and only then the courts of Uganda.
Contact
Your Property. Our Responsibility.
- Post
- P.O. Box 170886, Kampala, Uganda
- Phone
- +256 751 569 838
- support@mwavuli.co